Frequently Asked Questions

Q: Can I use it on other parts of the body besides the ears?

A: Absolutely, you can use it to check the condition of the nasal passages, oral cavity, and even for blackhead extraction, etc. Just remember to clean the silicone head before and after use.

Q: What is the battery life like?

A: Eareading has quite a long-lasting battery life, lasting for approximately 50 minutes.

Q: How do I connect the visual ear scoop to my phone?

A: First, download the app, then press and hold the product's power button. Eareading ear scoop will release a Wi-Fi signal. Connect to this Wi-Fi signal through your phone, and you can observe the real-time image of the ear canal using the app. Please refer to the included instruction manual for more details.

Q: Is it safe for a two-year-old child or an elderly person to use?

A: Yes, it is safe. Eareading uses medical-grade silicone tips that are soft and gentle, not harmful to the ear canal. However, please use it carefully and gently, avoiding excessive insertion to prevent any harm to the eardrum. You can also watch the image together with children or the elderly, which can effectively reduce anxiety and prevent any movement that might cause injury.

Q: Is there any delay in the image?

A: There is no delay in the image; it is transmitted in real-time to your phone's screen. Please ensure a good network connection when using.

Q: Does it get hot?

A: During prolonged use, the battery may produce slight heat, which is normal. Our product undergoes rigorous testing and quality control to ensure it does not overheat or cause discomfort during normal use. We recommend not using it while charging or leaving it on standby for extended periods. Turning it off promptly after use can help prolong the battery's lifespan.